You can return most items within 30 days of delivery as long as they’re unworn, in original condition, with tags attached. To start a return, email support@bandshirtsaustralia.com and we’ll provide instructions. The customer pays return shipping unless the item is faulty or wrong.
Refunds are issued to your original payment method once we receive and inspect the item. Please allow up to 7 business days for the refund to appear.
Some items (like clearance, custom, or heavily discounted products) are final sale and can’t be returned. This doesn’t affect your rights under the Australian Consumer Law.
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay. All transactions are secure and encrypted for your safety.
Orders ship from Australia. Most orders dispatch within a few business days (Monday to Friday), and we’ll email tracking as soon as it’s on its way.
Standard delivery within Australia typically takes 2 to 8 business days, depending on your location. Express delivery typically takes 1 to 4 business days.
Standard shipping is $12.95 AUD for orders under $150 and is free for orders $150 and over. Estimated delivery time is 2 to 8 business days.
Express shipping is available for $19.95 AUD, with estimated delivery in 1 to 4 business days.
For any issues including returns, order changes, or damaged items, email support@bandshirtsaustralia.com or call +61 431 285 714.